Product Guide
SMS Connect
What is SMS Connect
Increase Conversions and promote positive experiences
SMS Connect is for You, Your Staff, and Your Customers.
It provides an App like interface on your mobile phone that can be branded in your customer colours and logo.
Why Use It?
SMS Connect shows your customers you care. It increases additional next step follow-up and conversion rates, keeps your customer informed, and allows your staff to communicate with your Waynua service agents and customers.
All at Your Fingertips
How it works
When Waynua call centre agents log your customer calls, a branded message is sent to their phone thanking them for their call and also contains useful tabs to allow them to follow up and be kept informed.
What are the benefits?
- Improved Customer Experience
- Increases in online conversions
- Reduce Customer Effort
- Allows your staff to communicate with our agents to confirm calls or view old
- You can communicate with your customer via SMS Connect
Features
SMS connect messages sent to your customer are branded with your logo and colours.