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Solutions for Energy

The power behind experience

We Power your Customer Service Desk 24/7/365

Customers like Green and Clean. Making them love your brand for your energy vision is one thing, you need to keep them loyal.

Customer like to connect with you easily and maintain this through all future communications. 

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Empowering...

Vibrant connections

Customers want to connect with you on the channel of their choice at a time that suits them

The Waynua outsourced customer service desk provides you with the people and latest channel technology to meet customer demands.

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Inbound and Outbound Customer Communication

Different Types - No Problem

Inbound and Outbound Sales for Energy Supply, Upselling, Cross Selling , Retention right through to Grant Assistance and Application Processing - Our Customer Services Can support you across all channels

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Driven to deliver

We can Support your Customer On Line Portal and App

On Line Customer Portals, Apps and Home Smart Technology create great efficiencies. We can support your customers and promote your brand along the way by assisting them where things slow down or become stuck.

Smart Home Technologies can be supported by Waynua using automation and or Live Agents 

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We've got the Integration

Integration with your CRM Systems

You can benefit from our investment in best in class technologies and our IT team. We are ready to engage with you and show you the benefits of API integration with your systems.  

 

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Plugged in

Electric Vehicle Charging - App & Network of Site

Waynua can provide you with a fully supported Contact Centre Solution of Live Customer Service Agents that will manage your customer onboarding or Issues at your charging Network points / locations 

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Great Minds Think a Like

We Know what is needed 

Quality and Compliance is important to us. We offer you total clarity on your customers communications, call recording, screen recording, ISO 9001:2015, ISO 27001, GDPR Compliance, Indemnity Insurance, right up to a fully documented service agreement and data protection agreement.

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