The Best Health
Patient Focussed Care
The demand for Healthcare is escalating. Waynua can help you meet these demands in the community, your medical facility, or the services you provide.
We support Patient Care for Mental Health, to Nutrition, appointment setting, and providing customer service and support for medical diagnostic equipment.Lets Talk
Responding to their hearts needs
Diagnostic and Medical Device Domestic Support
If you are in the business of providing medical equipment and supplies in a domestic or commercial environment, it is critical that you give a voice at the end of the line no matter what time of the day it is. WAYNUA is your strategic partner to provide this support.Let's Talk
Let Data Lead the Way
Building the Best Customer Experience is best when data drives it.
With WAYNUA Data Collection across all your channels, our reporting will provide you with the strategic insights that will allow you to make the best-informed decisions to drive your business.Let's Talk
Appointment Booking HelpDesk
People and Software 24/7/365.
Waynua can provide you with a complete outsourced Appointment Booking & Management Service. We have vast experience handling more than 10,000 medical appointments per month using live agents, web chat, SMS, and automation.Let's Talk
Sharing is Caring
Visualization, not just telling
During a telephone call or webchat, our agents can share an application your customer uses or their entire desktop, improving customer experience and minimizing escalation.
Screen sharing can be used to onboard or educate customers and even send a recording of the interaction for future reference.Let's Talk
The Bigger Picture
It is not just about answering your calls.
You can dramatically reduce your operation costs and create additional contingency even with part-time outsourcing. We can be there for you in Overflow Mode for scheduled and unscheduled events to ensure you meet your customer's expectations.Let's Talk